Skip Weisman

3 Simple Strategies to Improve Your Bottom Line by Tapping Your Most Valuable Asset, Your People

Two startling facts regarding issues absolutely impacting the bottom line of manufacturing companies in today’s challenging economy: 1. The Gallup organization, an international research company with a division that focuses on employee engagement and m... Read >

3 Reasons Under-Performing Employees In Your Company Are Not At Fault

In today’s economy business leaders can’t afford to accept under-performing personnel in their companies. Yet, in a recent survey 44% of them reported being unhappy with the performance results of their employees. In order to solve a problem such as th... Read >

Great Leaders Master “The 3 Levels of High-Performance Leadership Communication”

National Hockey League Hall of Famer Mark Messier is recognized as one of the greatest leaders in the history of professional team sports. This reputation is backed by the fact Messier is the only player to captain two separate teams to the Stanley Cup Ch... Read >

World Class Customer Service – Creating & Delivering It To Differentiate Your Company

As more and more businesses find themselves fighting against the tide of commoditization, it is becoming increasing difficult, (if not impossible, depending on the product and services) and significantly more expensive, to differentiate from the competiti... Read >

Are You Trying to Make Pigs Fly (or Expecting Employees to Do Things They’re Not Cut Out to Do)?

A common complaint is about employees who repeatedly fail to follow through on specifically requested tasks. The reason for the lack of follow through is often something like "not enough time, couldn’t get to it." I cringe when I hear business leaders ad... Read >

Do You Want to Train Your People or Do You Want to Fix the Problem?

When approached and I ask Human Resource directors and corporate training directors, and even CEO's about how they feel "training" is going to help their organizations, I usually learn that they have grossly over-estimated what "training" can be expected ... Read >

Lack of Confidence Causes the Costly “Avoid & Tolerate” Leadership Style

It was the summer of 1995 and I was in the middle of my 10th season leading a professional baseball franchise, when I was forced to face my shortcomings as an organizational leader. After a very destructive altercation between key members of our organi... Read >

Is Being a “Mind Reader” Part of Your Organization’s Job Descriptions?

The Law of Specificity States: “To the degree that you are not specific in your communication that is the level of guessing or mind-reading the receiver of your message needs to do." If people in your organization feel like they have to continually gue... Read >

Leading Is Like Playing the Guitar

Every time I’ve picked up the guitar to play or practice I’ve first had to tune it. Then there is the varied humidity during the summer months, which makes the string tensions more varied than at other times of the year. If I don't tune it, it's off-key. ... Read >

40-Year Old Communication Myth Busted, Words Not Body Language, Are the Foundation of Successful Co

Whoever spent time as a child on a school playground and been the victim of name calling knows the deflective phrase used to counter those slurs, “sticks and stones may break my bones but names can never hurt me," isn’t enough to overcome the impact of th... Read >

The 3 "C's" of Leading with Confidence

It is the rare human being who can maintain confidence 100% of the time. Even the best of leaders experience dips in confidence from time to time, from context to context and from situation to situation. The key is building your 'confidence' muscles. ... Read >

The Secret Formula of Confident Leaders

In today's challenging economy and the rise of a fickle and unstable workforce, leadership skills are more important than ever to combat the costs of high staff turnover. The new generation workforce have different values and expectations, and if their ne... Read >